Theriot's Service Center

What Your Car’s Low Gas Light Really Means

5 Ways To Cut Oil & Gas Use Through Clean Transportation (Video)

5 Ways to Cut Oil & Gas Use Through Clean Transportation--Oil and gas prices are skyrocketing as a result of Russia's invasion of Ukraine,

Here's How You Can Prevent Motion Sickness On A Road Trip

People tend to suffer from motion sickness while on a road trip. Symptoms of motion sickness include nausea, headaches, vomiting, dizziness and a feeling of sickness.

Ott family opens Alamo Truck Accessories in Devine

The Ott family is excited to announce the opening of their new business in Devine–Alamo Truck Accessories. They do everything from installing grille guards, to spray in bedliners, stereo systems, lift and leveling kits, radars, bumpers, tool boxes, to keyless entry and remote start“We do anything to make your truck look better, sound better, and run better!” said Colby and Brittany Ott, and the big boss, baby Blake, who loves to help daddy at the shop.GRAND OPENINGThe Otts will hold…

This Is Why My Dad Always Had a Full Tank Of Gas In 1973

How do you treat your suppliers in a supply chain crisis?

Evidence-based Practice Center Services

​ECRI Institute’s Evidence-based Practice Center Group offers an array ofcustomized services and resources to meet your needs. Our team of doctoral-levelanalysts and researchers will work closely with you to develop systematic,evidence-based ways to address your issues.

Article : 7 Tips To Build An SLA For Your Call Center Service Provider

SLA one of the most Important Documents for a Call Center Service Company.

How to Avoid Manufacturing Application Downtime

Manufacturers are turning to virtualization to boost efficiency, optimize resources, and improve margins. The availability of these critical virtualized applications is a top priority. Discover what your organization can do to prevent costly downtime.

How a Call Center Coding Issue Became a Digital Self-Service Win

For today’s contact centers, it’s vital to study customer service best practices from a variety of verticals to learn and adapt your strategy for success—which is why we’re looking to help out. Read on for a story from Jeannie Walters, CEO of 360Connext, to find out how one call center uncovered an issue coding problem that ultimately lead to fewer calls and happier customers.

How gamification is leveling up customer service

Done well, gamification can improve customer service agent and team performance. Learn the benefits of gamification and what to consider as you implement it

14 Important Call Center Metrics You Should Be Tracking

Check out our list of the top 14 call center metrics for inbound and outbound contact centers, and learn which KPIs matter most for customer experience.

The Most Important Thing to Consider When Choosing an IT Services Provider

You make countless decisions every day, from smaller decisions about task delegation and time management to major decisions about staffing, strategy, and more.

Using a Call Center Can Increase Brand Consistency

Brand consistency is one of the most important factors in a business’s success. When a customer can expect the same experience across all functions of your business, they will feel comfortable returning time and again. Consistency in customer service is key to this formula, and call centers excel at providing this coherence for businesses and […]

'Hypermiling' in your car can save lives and money

Change often comes from consequences and for many people, they must take a financial hit to redirect behaviors - like getting a ticket while on the road. Now, would drivers change their unsafe behavior if it meant they could save money at the gas station?

4 Ways to Do (Bible-Centered) Family Worship

It’s easy to overlook family worship, but it’s an indispensable time to form children spiritually. Here are four tips.

How Happy Are Your Patients?

Most practices don’t have any type of customer service assessment, which makes it next to impossible to really know how many patients are truly happy.